1. We bake madeleines one day and decorate the next, therefore no madeleine boxes can be refunded, except for orders cancelled 48 hours before pickup date.
2. Our madeleines are exceptionally moist. Keep in mind variety in temperature and humidity may impact the flavor, overall design, or texture of the cake to some degree. Please understand we cannot control changes in texture or changes in color or shape due to weather conditions.
3. We are not responsible for uncollected orders.